new version of norton sec

  sunnystaines 10:36 20 Feb 2014

not available via liveupdate goto click here info click here


  Pine Man 11:35 20 Feb 2014

I have NIS and it shows the version as

If I run the Norton automatic update check from their web site it says this is the latest version.

If I run the update check manually from their web site it says this is the latest version.

I fooled the web site into thinking I had version 20 and downloaded the new version and installed it and now I have the LATEST version!

The moral is that you have to do a manual check and tell norton you have version 20.

  Woolwell 11:37 20 Feb 2014

Pine Man - Thank you. I gave up and didn't try version 20.

  Pine Man 12:22 20 Feb 2014

You're welcome:-)

  Pine Man 12:27 20 Feb 2014

I have Firefox on both of my computers and neither have the default theme installed.

After installing the updated Norton both computers had their Firefox themes disabled and the default Firefox theme loaded instead - odd!

  Woolwell 12:36 20 Feb 2014

Without this forum how are we supposed to know about the update?

  iscanut 12:52 20 Feb 2014

I ran the update program and it eventually advised me it could not find a Norton product on my machine in spite of the fact that I am running a genuine Norton Internet Security package ! Not impressed.

  iscanut 12:54 20 Feb 2014

PS My version shows

  Pine Man 13:27 20 Feb 2014

Didn't you read my post?

  NortonSupport 15:27 20 Feb 2014


@Pine Man, That's odd! It shouldn't suppose to change the Firefox theme. Can you tell me the version of your Firefox?

@Woolwell; You can find the details in the Norton Community forum: click here That shouldn't happen! Are you using Norton Internet Security or Norton Security Suite? Did you try the manual method as explained here: iscanut2


Vineeth Norton Support


  Woolwell 16:06 20 Feb 2014

Vineeth - I have Norton Internet Security version When I manually select version 21 I am told that my product is up-to-date.

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