New printer, scanner and copier needed?

  nick_j007 22:37 17 Jun 2009

Hi all,

I have a HP psc 2110 and it's done well for me overall. A few concerns however. The software is not opening from any shortcuts on my PC (this is a very recent event) and yesterday a print out I attempted resulted in a sheet of heavy A4 black!

Have owned it for at least 6 years...has it died I wonder?

Two thoughts then?

1) Can I sort this out easily enough?

2) If not, what machine would be recommended to replace it pls?

Many thanks.

  Ex plorer 23:45 17 Jun 2009

Hi have a browse through some of PCA reviews on this site
click here

  Ex plorer 23:48 17 Jun 2009

Click Reviews top left for other searches and recommendations

  mooly 07:02 18 Jun 2009

May be worth uninstalling all the HP stuff and as a quick test, let Windows pick the printer up as new hardware and see if it at least seems basically functional.
If it does perhaps reinstall the software again.
Does it work as a standalone copier ie without a PC ? See if that works OK.
New printer... I like Epson, and always use the JETTEC cartridges. Had bad experiences of other compatibles. Wilkinsons and Morrisons "own" cartridges 99.9999% sure are made by JETTEC.

  Taff™ 07:16 18 Jun 2009
  laurie53 07:43 18 Jun 2009

Almost definitely the HP software. It's notorious for this failing.

Check out the HP forums.

Try a copy to check out basic printer functionality.

If that works it's certainly the software.

  laurie53 07:45 18 Jun 2009
  nick_j007 11:51 18 Jun 2009

I found an update that has reinstated the shortcut opening ability (it was prevented after a browser update) and the printer seems to be back to its old self now :)

In fairness to HP, their support pages are pretty clear and easy to navigate.

Looks like I'll have to hold off with the new toy idea for a while.

Marked as resolved.

Thank you all for your help!

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