new printer disconnects internet

  armesy 15:56 31 Jul 2005

Hi, not sure if anyone can help, but a friend of mine has just connected printer to their PC, when they try to print something it disconnects itself from the internet and will only reconnect when the printer is turned off. They contacted NTL who said the USB ports were working against each other! Anyone know of a way to combat this?

  howard60 16:04 31 Jul 2005

probably a conflict of resources - go to printers and remove printer. Unplug the printer and reboot. Switch back on and let the pc start up again - now plug the printer back, if possible, into a different usb socket.

  Graham ® 16:06 31 Jul 2005

If the printer is USB connected, move it away from the modem USB. The modem should be on a hub on its own, nothing in the second port.

  armesy 16:20 31 Jul 2005

cheers guys, will pass on the info, I reckon it may do the trick

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