i recently purchased a new pc (dell) mail order, and now discover that operating system (XP home) disks were not packaged. A friend explained this was the "norm", what happens if i have problems with installed OS files in the future?
Did the pc in question not have the facility to make your own back up discs ?
I thought if you did not receive a recovery disc,you had a program on the system to make your own recovery discs preinstalled.Sorry i cannot remember what its called. I may stand corrected on this.Alternatively giving DELL a ring and see what they say. Good luck
One possible solution is to find a friendly local dealer and see if they will sell you an OEM copy of windows XP home + sp1 + sp2. Otherwise another possibility if you don't have instructions from Dell to make a backup is to buy Acronis and make an image of your C drive (on to an ext HD)