New to outlook - Please help !

  Winxx 11:53 06 Aug 2007
Locked

Hi, i need to set up outlook express, i have created a POP email account, and i have these details:

* POP Server: pop.hotpop.com
* Username: [email protected]
* SMTP Server: smtp.hotpop.com
* Email Address: [email protected]

I go to outlook, tools > account > add > mail >

I then enter the details above, it completes and im done, except i cannot send an email, it sais sending then it sais error failed...?

I think outlook may be having trouble establishing my connection, if thats the case how can i tell it where to look... im using a wireless connection, whereas it sais "LAN"

  brundle 11:55 06 Aug 2007

Try changing the SMTP server entry to your ISP's server. Quickly found with Google, otherwise..who is your ISP?

  brundle 11:55 06 Aug 2007

LAN is correct, for Wireless.

  Winxx 11:58 06 Aug 2007

My ISP is ... Virgin media, i have an NTL box

  Winxx 12:01 06 Aug 2007

Ok i changed the SMTP to mail.virgin.net and its worse :S

the bar wont even go half way when trying to send a message.

  brundle 12:12 06 Aug 2007

OK, change it back - I used to use Hotpop and forgot they use their own SMTP server. My mistake. Do you get a number starting 0x8 when the sending fails?

  brundle 12:12 06 Aug 2007

Make sure authentication is ticked ;
click here

  Winxx 12:13 06 Aug 2007

I could try signing up for an email elsewhere, has anyone got any suggestions?

  Winxx 12:16 06 Aug 2007

I have done this and it still isnt working, maybe its a dud server?

  birdface 13:51 06 Aug 2007
  birdface 13:57 06 Aug 2007

Now Virgin,Ntlworld and Blueyonder are all different Which one do you have.The one I gave you was for Virgin.

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