New LCD monitor turns itself off

  grif99 15:29 24 Dec 2007
Locked

I just sold a 15' LCD monitor (no dvi connection) to a friend. It works ok for me and on another pc. However when she turns on her pc the screen goes blank after a couple of seconds. Any ideas would be gratefully appreciated.

  Technotiger 15:48 24 Dec 2007

Can you give any more details about your friends PC, especially OS and any other connected hardware.

  grif99 15:54 24 Dec 2007

Hi. i belive she's got XP. Not sure about pc make. I cant ask her as she gone early and left me to do all the work! Bah humbug.

  Technotiger 16:10 24 Dec 2007

Hmm, not so bothered about the make, more about her actual hardware items. Also what monitor was she using prior to this? This does sound like a hardware issue of some sort.

  Technotiger 16:12 24 Dec 2007

Could even be something as simple as a loose or not properly fitted connection/cabling or internal connections.

  grif99 16:14 24 Dec 2007

She told me she was using a larger CRT monitor.

  grif99 16:15 24 Dec 2007

Sorry forgot to say the CRT monitor works fine.

  Technotiger 16:18 24 Dec 2007

If she is not there, not much we can do at this moment - unless you have access to her PC. If you have, perhaps you could do a thorough check of all fittings/connections and find out any other hardware fitted.

  Technotiger 16:20 24 Dec 2007

Another thought - Monitor Driver?

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