Just installed a DVD/DL/SONY/AWG170A1 DVD writer by removing 'E' drive cd writer , I still have a DVD/CD reader installed which was 'D'drive this one is now not recognised either. Both drives not recognised in 'my computer'drawers open and close.have installed printer on DVD/CD reader, Belarc has recognised the reader but not the writer. Nero says no Drives installed. HELP!!!
Do as Fruit Bat/\0/\ suggested then have a look in device manager to see if it is listed,also check to see if your old cd writer is still listed if it is click on uninstall in device manager and reboot, windows should find your new drive you will see device found message at bottom of screen, Good luck
It means that you have both jumpered the same,either as master or as slave, as mentioned above.
This proves to you that the drive is fine.
All you have to do now is to alter the jumper settings. As said above, the settings instructions are written on top of the drives. You need to set the dvd writer to master and the reader to slave.
When you have both working and you install the software for the dvd writer, it will then be recognised as a dvd writer in device manager. Until any software is installed, all cdrw's and dvdrw's are seen as readers. It is the software that changes them.
How to change jumper settings on an optical drive. click here