My father has just purchased a new DELL C521 and is experiencing a number of problems already. There's clearly come kind of conflict happening as it freezes on startup, shutdown, even with a screensaver. He purchased a Lexmark printer to go with it but has to unplug it to speed the machine up. The PC came pre-installed with McAfee but he chose to uninstall this and try and install his subscription copy of Norton Systemworks. I'm pretty sure that this mismatch may be causing trouble too.
Would be grateful for the help of anyone who can offer support, advice etc. I am certainly not an expert in PC problems but I do have quite a decent understanding and would like to be 'mentored' in sorting this out for him. Happy to run any tasks I need to so that you can see what I'm faced with.
My E521 is only a week old and freezes or has application hang-ups constantly, especially when I go on-line. It responded every 15" or more the first day so they reset it to original, but it is slowing down and I IE quits responding. I keep calling but they are always busy. Does his Network Assistant keep popping up?