If you could please spare a moment from playing with all your new lovely things could you please give me a hand with mine!
I was lucky enough to get a pretty much top of the range Dell Dimension 9150 for christmas with an intel pentium D 830 processor.
The problem is when i try to install BT Broadand drivers and BT Help (from the disk) on my new system i get the error message "BTSYC~2.EXE has encountered a problem and needs to close..."
This results in setup saying i have 33MHz processing power (i have 2x 3.0 Ghz) no memory (i have 2 x 250GB in Raid Mirror) and No USB ports (have about 6) and so cant install as i do not meet minimum specs.
It has installed fine on my other old pc and laptop and am wondering whether its anything to do with my new system being 64 bit and maybe the sofware only designed to work with 32 bit, as a guess.
Any ideas of a fix would be much appreciated! Thanks and Merry Christmas and a Happy New Year
First time i got the error (after it installed a bit and rebooted) i uninstalled and tried to reinstall bt, so i dont have any "Install the drivers up until the point where you get the error message, and fail the minimum requirements check".
I tried it anyway, but got an error message of no dial tone or could not open port (sorry not specific)
Now i just get the error straight away. It goes Click Install > Accept EULA > Checking Specs > Error. No software installed.