New computer crashed

  Barnacarry 06:45 17 Nov 2006
Locked

I have just completed building my first computer from a barebones package, AMD Athlon 64 3800, 512mb, Nvidia NForce motherboard together with a Creative Labs sound card and Asus Extreme AX300SE graphics card and XP Pro. I then put on Zone alarm, Spybot and AVG and then went on the internet to update everything when ZA said that it had discovered the Sasser worm. This was then quarantined but shortly afterwards the computer crashed to a blue screen saying -
"it had closed windows to prevent any damage. If this is the first time you have seen this screen check hardware is properly installed and check for updates. If it continues, remove new hardware or software, disable bios memory options, ie caching or shadowing, use safe mode if need be. Restart computer, press F8 to select advanced startup options and select safe mode".
Tech info - 0x00000024 (0x001902f8, 0xECC98918, 0xECC98618, 0xE167BAFD)
Problem in following file:ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
Tech info: 0x00000050 (0x8B000080, 0x00000001, 0xF8190CB0, 0x00000000)
ntfs.sys - Address F8190CB0 base at F815A000, DATESTAMP, 3b7dc5d0.
Each time I try to bootup I get the same screen. I have tried putting the XP disc in and reinstalling but after a complete format, and just as it starts to install Windows, back comes the blue screen, as above. All help greatly appreciated.

  Barnacarry 07:00 17 Nov 2006

I have just read the link posted by Shuttle earlier "IS my computer broken plz help" and have read all the comments but with mine all I get each time I boot up is the blue screen.

  skidzy 07:08 17 Nov 2006

Without doing a bit of research i would guess this a hardware fault,maybe Drivers or the Ram.Sorry i cannot advise more,now off to work.

  ICF 07:26 17 Nov 2006

How many sticks of ram have you got installed?
If you have two sticks try with only one stick at a time.
Clear your cmos. Look in your motherboard manual on how to do this.

  Fruit Bat /\0/\ 09:15 17 Nov 2006

Insert the XP CD and boot to the BIOS.

Change the first boot item to CD, save and exit

Boot from XP CD to the recovery consul, Using Recovery Consul
click here
or
click here

At the A:\ prompt type chkdsk c: /p

when finished remove CD type exit to reboot.

  Barnacarry 10:40 17 Nov 2006

ICF: How many sticks of ram have you got installed?
I have one card fitted with 512 mb of ram. The motherboard was already fitted to the case but I have a 'wall chart' for the motherboard, WinFast 6150K8MA, and it just shows the standard CMOS features but not how to change them.

Fruit Bat /\0/\: I tried to boot from CD but after a few moments I received this message:
"A problem has been detected and windows has shut down to prevent damage to your computer.
If this is the first time follow these steps. Disable or uninstall any Anti-Virus, disk defragmentation or backup utilities, check hard drive configuration and check for any updated drives. Run CHKDSK /F to check for hard drive corruption and then restart computer.
Tech info:
*** STOP: 0x00000024 (0x001902F8, 0xF70d9314, 0xF70D9014, 0x54A38CF0)"

  ICF 10:52 17 Nov 2006

I can't find the manual to download on the Foxconn wesite but this may help you clear the Cmos
click here

  ICF 10:54 17 Nov 2006

You could do a memory test

Download - Pre-Compiled Memtest86 v3.2 installable from Windows and DOS
click here

  keef66 10:55 17 Nov 2006

my guess would be faulty RAM. Can you borrow a known good RAM module of the correct spec?

  Barnacarry 11:31 17 Nov 2006

ICF: have copied file and will change jumper caps, thanks, and downloaded a copy of Memtest86 v3.2. The problem I have now have is that every time I boot up I just get a blank black screen with a flashing light on the monitor light. I've checked all connections but to no avail.

  Barnacarry 11:37 17 Nov 2006

keef66: I'll have to ask around for a RAM module but I don't feel that lucky finding my specs. 512mb 400MHs DDR RAM. I don't suppose a 256mb card from an old system would help?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?