HELLO, THIS IS MY FIRST POST HERE, OUT OF DESPERATION! my friend, who lives in the back of beyond, has an old computer, running on win 98. the other day he purchased a cdrw drive to upgrade his computer, and following my instruction by telephone, and the very sparse manufacturers installation instructions, he appears to have fitted it correctly. The drive is connected via ribbon cable, power lead and audio lead. The drive has been configured as master, and plugged into the end of the cable, and the origonal cd drive is plugged into the other socket, and set up as slave. i assume this is correct? when powered back up, neither drive will work, and in device manager, an exclamation mark os shown beside the new drive, with the message eror code 10 no dirvers were given with the disk drive, and all that is on the cd, is a copy of nero burning software, etc
please post comments on what could be wrong, and if possible how to fix it... i am getting some long and heated phone calls from my friend, as i told him it would be straightforward, and now it isnt!
been to the manufacturers site, and no drivers are available, its made by optorite. i tried that at silly oclock this morning, while on the phone to my friend, and he says that no drivers were on the cd that came with it. the optorite website has drivers available, but none for that model????
One thing to try would be to set the jumpers on both devices to 'CS' (Cable select). It depends on the cable type & Mobo as to wether or not this will achieve anything, but it should be worth a try.
Also, Make sure than the cable is plugged in the right way round on all 3 plugs- the red traced wire should go to pin 1 in all the sockets. Get it the wrong way round at any point an nothing will work.
Make sure that the 'tugging' on the cable to fit it into the new device did not loosen it at the Mobo end.
Finally, take out the CD drive, and see if the CDRW will work if it is the only device on the cable.