Networking Problems

  L85A1_marksman 12:26 14 May 2009

Hi there,

I'm currently having problems at my shop with networking 2 computers.

The old till computer packed it in as the hard drive died so we had to get a new computer in and i have been setting up all the till software etc.

The only problem is the network. it's very temperamental. Mainly with the Internet Connection, every now and then i will get basically a dial up window saying 'connect to' with the options that are in the network connections screen which show up as Broadband and LAN as shown here:
click here

The Computers connect to the internet via a Router. it's a D link one and we aren't using the wireless option.

Now i just wanted to know if there was a resource i can use to check that it is set up properly as it's completely random as to when it decides to stop working and try to connect using the PAYG BT broadband or the PPPOE. usually pressing cancel does the trick and it starts working again. Recently something different happened where i was getting an error message to do with the phone connection in which i had to restart the router to get it to work.

I guess im a bit of a rookie so all help is really appreciated and i hope i have made my problem understandable!

If you need any more info about the problem just say! I'm totally confused by this problem!

  Graphicool1 12:36 14 May 2009

May I suggest you close this thread and reopen it in the appropriate Forum - 'Networking' Here in the 'Helproom' we are just general practitioners, they are specialists in that field. :¬]

  L85A1_marksman 12:39 14 May 2009

will do! Sorry

  ambra4 12:44 14 May 2009

Check the following is set up correct

Start – Setting - Control Panel - Select- Internet Options-Connection Tab

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Untick marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”. Then click “OK” again in the “Internet Options” page.

Network Adapter Setup on all Computers

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

Click-Start-Settings-Network Connection

Double-click on the “Network Connection”

Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

At bottom of display tick the box “Show Icon in Notification Area When Connected

A display Icon will appear in the task bar when you have finish the setup

Click-Internet Protocol (TCP/IP) Click the “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”

Click- Advanced-Click-WINS Tab-Tick-Enable LMHOSTS Lookup if untick

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Modem/Router

If using Vista disable IP6

Vista contains both the familiar IPv4 stack and the new IPv6 stack, IPv6, when it's rolled out

across the Internet over the next few years, will bring an end to the problem of running out of IP

addresses and improve other aspects of TCP/IP operation.

However you do not need IPv6 at present time disable IPv6 in the Windows Vista system.

Download the pdf file will tell you how to disable IPv6 in Vista

click here

Other Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Connection Type - Change to “Auto- Negotiation”

Click- Flow Control-Change to “Hardware Default (Auto)”

Click-Power Management Tab

Un-Tick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on


  L85A1_marksman 15:24 14 May 2009


Thanks for that! Very helpful, i have done what you have written out and that should hopefully be done!

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