I'm trying to load the drivers for a Sony network walkman mp3 player onto my PC which is running xp SP2 (home edition). It's an upgrade from 98. Hardware update wizard reports "cannot install this hardware; an error occurred during the installation of the device. The name is already in use as either a service name or a service display name"
I think the problem occurs as a result of not running a "factory fitted" version of XP. I can't see a solution on Support.Microsoft.com, but similar errors messages with other devices appear to have been resolved using Regedit.
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