network walkman xp driver installation error code

  johndearjnr 12:16 26 Dec 2005
Locked

I'm trying to load the drivers for a Sony network walkman mp3 player onto my PC which is running xp SP2 (home edition). It's an upgrade from 98. Hardware update wizard reports "cannot install this hardware; an error occurred during the installation of the device. The name is already in use as either a service name or a service display name"

I think the problem occurs as a result of not running a "factory fitted" version of XP. I can't see a solution on Support.Microsoft.com, but similar errors messages with other devices appear to have been resolved using Regedit.

Any suggestions?

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