Nero Won't install

  eddieorourke 22:10 21 Jun 2003
Locked

I have just had a "Liteon" cdr installed at PC World with my PC World health Check. The Technician there couldn't get Nero to load because the message "Previous version of Nero is already installed" I was told to Remaster my PC and then reinstall all my software and hardware drivers. This seems a little extreme, especially from a Health Check that should have eased my worries. How can I get Nero to Install? I have no other versions of Nero on my machine.

Thanks/

  Mango Grummit 22:16 21 Jun 2003

Are you sure that you have not tried a demo at some time? Do a search for Nero on your system. I bet you will find something.

  Â ÑÌÇKÑÂMË 18:11 22 Jun 2003

if you have the product key you should be able to upgrade off the net to latest version and insert the code when asked.


Regards.

  eddieorourke 18:36 24 Jun 2003

Wonderful, I loaded the free disc from Mays issue of PC Advisor and all my troubles are over. Discjuggler takes care of everything and no "Re-msatering of my computer was neede after all. I certainly won't be using PC World again.

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