Nero software

  Andeesee 16:40 02 Mar 2008

I am trying to install Nero 8 and as the installation takes place I have a message saying there is a newr version already installed. I have tried to remove anything that looks like it may be causing an issue and have tried usind add/remove facility in the control panel (XP Pro).

I can only think there has been an unsuccessful installation previously (my kids most likely)and a quick cover up by them although they are admitting to nothing (as usual)

How can I clean out anything that may still be lurking about to enable me a clean start etc?

Any help would be fantastic thanks.

  Fermat's Theorem 16:49 02 Mar 2008

CCleaner click here

Hope this helps :-)

  T0SH 17:04 02 Mar 2008

Try downloading Ccleaner from here

click here

Before you install and use it there is a video how to use Ccleaner tutorial here (center column very last item)

click here?

This should safely clear out any remnants of a previous Nero install

Cheers HC

  T0SH 17:05 02 Mar 2008

Ops slow typing :¬)

  candun 17:19 02 Mar 2008

Quick response, download 'Nero Cleantool' from 'Support' on their website. Install and run.

  Sea Urchin 17:24 02 Mar 2008

Clean Tool link as per candun's posting

click here

  Andeesee 17:56 04 Mar 2008

Hiya everyone,

ccleaner made no difference but the Nero Cleantool did the trick nicely.

Thanks to everyone who replied.

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