nero prob?

  johnnyrocker 23:13 23 Nov 2007

a friend of mine has nero 7 and they use it a lot, lately when they try to burn audio they get a message about explorer encountering a problem and it closes. they have no probs burning dvd or mp3 xp pro. any ideas please.?


  brundle 23:25 23 Nov 2007

When you say `audio`, do you mean mp3>wav audio for ordinary CD format, or are the files already in WAV format? IE is Nero decoding the files ready for burning

  johnnyrocker 23:32 23 Nov 2007

i believe the music is held in mp3 format but if they wish to burn some as audio to play anywhere is when the problem occurs i believe.


  brundle 23:54 23 Nov 2007

So most likely the Nero mp3 plugin is faulty or damaged. They need to re-install or visit the Nero site for an update.

  johnnyrocker 08:33 24 Nov 2007

thanks will pass it on.


  johnnyrocker 14:47 25 Nov 2007

it appears my friend was using nero from a desktop shortcut but if going to programmes and launch nero express all is ok.

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