Hello, can anyone help my pc win xp(+2)amd 3500+ when trying to do data back-up, using nero v6 shows message burn not completed as unable to find cd writer only shows image recorder. Up to recently have had no bother doing backups.
Catastrophe Have you changed this drive or loaded a new version of Nero recently? I ask because given you have got all connections and jumpers right, you may have an OEM unit which will only work with its original bundled software. The quick and dirty way to find out is to open up Nero - in the initial splash screen it will give you the version number if it has in brackets next to it a manufacturer i.e (yamaha) or (sony) this tells you that you need to upgrade to a full version of Nero as suggessted by mole44 above