my friend got nero with his msi burner but had to reformat his harddrive now he can drag and drop individual files and burn but everytime he goe to copy the program freezes and even when he cancels he has to reboot his machine.If he has not install the bundled nero would this cause the promble as he has another copy which came with his other burner that broke
I don't know if Nero does update their cutdown version that comes with the drive do they? They may, and if they do credit due to them, but I don't know.
I've got three machines with various CD-RW drives and some came with Roxio and one with Nero. I liked Nero the best so bought the full version for all machines and got rid of all other burning software altogether to be on the safe side, not just Roxio. Never had any more probs of any sort since.
So, yes, as woodchip says .... get rid of everything else and see what happens. Come back if nec!