Hi I have just installed Nero on my pc, it worked ok at first but now I keep getting the message "nero.exe has encountered a problem and needs to close" then there is a button with de-bug and close. Has anyone any ideas what I can do to get it working again, I have uninstalled it and re-installed it, and pressed de-bug but nothing works. Cheers J
There is a Registry fix out on the Internet but backup the Registry first in case you run into problems.
Run Regedit and expand this key:
HKey_Current_User\Software\Ahead\Nero - Burning Rom\BCGWorkspace then right-click on BCGControlBarVersion in the left pane and choose Permissions... Highlight each user and set the permissions to Deny.
Nero SmartStart may still give problems but you should be able to launch both Nero Burning Rom and Nero Express from the Start Menu. This problem seems to be wide spread so I would expect Ahead to fix it quite quickly. Maybe even by the time the download version is available on Nov 2nd.
I'd seen that mentioned on the same forums as the Fix but loads of people were saying that it didn't work so I didn't try it. I've just put my Registry back to the original settings and set the compatibility to Win 2000 as you said and it's working better than the Reg fix did although I had to set the compatibility for the Nero Burning Rom shortcut also to get this to work from its own icon. Thanks.