In need of some serious help!!

  Bodice 17:57 14 Feb 2005
Locked

Complete novice when it comes to this kind of thing....

I need to delete some directories but dont know how to as well as registry keys. can someone help me
Im running XP pro.

  mattyc_92 17:59 14 Feb 2005

Use "Registry Mechanic" and delete the "directories" as you would normally i.e highlight it and press the "del" key

  FelixTCat 18:03 14 Feb 2005

If you are a complete novice DO NOT delete registry keys. Make a mistake and you could render the computer unbootable.

Tell us what the problem is and we will be able to give you much better directed help.

Which directories and registry keys do you want to delete, and why?

  harps1h 18:05 14 Feb 2005

take this step with the greatest caution. delete anything wrongly and you may loose you system, necessitating a complete reformat. why are you doing this? unless something is interupting seriously i would think twice. as you said yourself a complete novice. a little knowledge can sometimes be more dangerous than none at all

  Bodice 18:11 14 Feb 2005

the reason im asking for the help is i cannot delete navexcel from my p.c
i went through the add/remove program but this doesnt work. i did get some advice earlier and was given proceedures i.e delete directories and registry keys

  FelixTCat 18:35 14 Feb 2005

Have you tried this: Go to Add/Remove Programs in the Control Panel, choose the 'NavHelper' and click 'Remove'

Have you also tried scanning with anti-spyware programs? There are 2 good, free ones: AdAware click here and Spybot - Search & Destroy click here

Download and install both, tell them to check for updates (they may offer to do this automatically) and then run a scan with each. Spybot has been able to detect and emove this since Novembr, 2003.

You should then run check frequently with them to make sure that you have not picked up any more malware.

  plsndrs3 18:40 14 Feb 2005

There is an automatic remover for Navhelper click here

  Bodice 19:47 14 Feb 2005

ive have the spybot and adware and i tried the navexcel remover but none of them work..i dunno why??

  Bodice 20:25 14 Feb 2005

help

  john-232317 20:36 14 Feb 2005

Subjects for discussion..........Last response #


Please ensure that your thread title accurately describes your subject.


Like......Registry editing.


Some people wont reply to help titles.

  Joe R 20:40 14 Feb 2005

Bodice,

press control-alt-delete, click on task manager-processes, see if anything with navexcel is running, if there is highlight it, and click on end process.

Then try your navexcel remover.

This thread is now locked and can not be replied to.

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