Can someone help please. A friend has just rung me to say. He now has BT Broadband for business. Live from yesterday 16th April. On installation it is now asking for the Win98SE disk. He doesn't have the CD as it was preinstalled? Can we get round this or not. Why does it need the Win98SE CD anyway?
if the operating system was preinstalled all the files will be there on the hard drive - albeit in a hidden partition. There will be nothing on the CD that isn't there in the first place.
The system restore disk doesn't usually contain the Windows files - it simply has a utility that returns the computer to its factory state - if your friend uses that he'll lose any software that he installed.
Thanks FE. My liaison with him is via the telephone. So I can only quote on here what he has told me. He now says that he bought a licence only, and on the back of his computer is a sticker with a licence number on it. When he is asked for the Win98SE disk does he just point it in the direction of C:\windows then?