NAV Liveupdate Problem

  SDJ 12:06 21 Feb 2003
Locked

All of a sudden my virus definitions reverted back to the date the software was originally installed!
So I ran Liveupdate and each time the definitions download I am told that during installation an error occured and the installation failed.

I checked the Symantec website and uninstalled Liveupdate, removed a dll file and reinstalled Liveupdate.

Problem is I still get same error.

Reinstall NAV?
Help would be very appreciated.

  JoeC 12:13 21 Feb 2003

Norton products sometimes get corrupted for no apparent reason. I have found that uninstalling then reinstalling is the answer to a lot of problems.When you uninstall, remove the NAV programme folder on your C drive as well. : }

  Andsome 12:19 21 Feb 2003

Definitely reinstall

  SDJ 12:31 21 Feb 2003

Ill do just that, cheers both of you for confirming my thoughts.

  « Ravin » 13:28 21 Feb 2003

make sure you uninstall live update too! i think that it's a seperate entry under add/remove progs.

  golfer boy 13:34 21 Feb 2003

There is a new version of Live Update on the Symantec Web site which remedied a similar problem I had a while back. I was running version 5 though so it was a little outdated.

click here

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