Nat West Security- update

  SparkyJack 14:35 31 May 2011
Locked
Answered

My daughter E-mail to report that she whilst she was checking her Nat West account there came up an invitation 'Update Support' from 'www.trusteer.com. Thinking that it was NatWest[which I doubt] she clicked Yes

Now what has she dome - a scam I wager

Any opinions?

  SparkyJack 14:40 31 May 2011

Having just posted the above I Googled for Trusteer Ii does seem to be genuine which begs the next question

Is there potential for conflict with installed security - in her case AVAST Free'?

  anniesboy 15:21 31 May 2011

I'm using it on three machines ,with no conflict with my security. Its use was recommended by my bank.

  Taff™ 16:34 31 May 2011

as ithnyhng purporting to be froma bank tke great care!Trusteer Rapport is used by many of the bansand buildng societies nd is known to hog system reourcs. I have rmoved i from everal clients chines because of this. alrmingly in doing so you are taen to the Rapprt site whic asks "Is the software slowing down your computer" !!!

It may be a genuine update for this known problem however I`d check with the bank first because youcan bet ttsomeone is capab of producing Trusteer wbsite somewher o phishfor personal details.

  Taff™ 16:38 31 May 2011

Whoops! Wireless keyboard Batteries need replacing!

  Pine Man 17:00 31 May 2011
Answer

Have used rapport, supplied by A&L, for years on all of my financial sites and it has behaved very well with no apparent 'hogging'of resources.

  Zak 17:08 31 May 2011

I second Pine Man's comment.

  SparkyJack 17:55 31 May 2011

Thank you all- have ticked as answered[I hope - ticking that is]

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Lightwell software lets you create mobile apps without using code

Best value Mac: Which is the best £1249 Mac to buy

Comment désactiver les programmes qui s'exécutent au démarrage de Windows 10 ?