My ROM drive not recognised What should I?

  Amer 08:48 20 Jun 2004
Locked

I have a Sony computer running on Windows XP, Pentium 4 and have 2 disc drives, a DVD RW and DVD drive.

My main DVD RW Drive is fine but the other DVD drive is not being recognised. Device manager says all is fine. In Windows Explorer, again any disc inserted is not recognised. Never been a problem before...Any ideas anyone?

Any help appreciated

Amer

  wags 09:02 20 Jun 2004

I had exactly the same problem. It sounds like the drive is dead I'm afraid. I had a Sony DVD rom drive pack up after only 6 mths. The replacement provided under warranty also failed within minutes. I then had it swapped for an LG and that's been fine.

  johnnyrocker 09:09 20 Jun 2004

you could try uninstalling it in device manager re boot and see if windows will ressurect it.

johnny

  AlanHo 09:57 20 Jun 2004

I had a similar problem with a new DVD burner. It installed OK but it would not recognise any discs - it kept asking me to insert a disc.

I tried uninstalling with device manager and starting all over again - but no joy - this time it incorrectly showed up as a scsi drive rather than IDE.

I then took the side off my computer and made sure the connection cables to the drive were fully home - voila - windows found new hardware and it installed correctly and has been fine ever since.

Hence chech your cable connections are firmly home.

  barnacarry 10:39 20 Jun 2004

I've had similar problems with a CD drive and found this to work. Try it.
Go to My Computer, Right click and click on Properties, Hardware, Add Hardware Wizard, Next.
Then click on 'Yes, I have already connected the hardware' then scroll down to your ROM drive and click on it and click Next and then finish.
Your rom drive should then miraculously appear in 'My Computer'.
Good luck.

  Amer 12:49 20 Jun 2004

Have tried the barnacarry option but to no avail, so will check cable next

  Amer 12:50 20 Jun 2004

Have tried the barnacarry option but to no avail, so will check cable next

  PSF 14:00 20 Jun 2004

It looks like it could be dead, one other thing you could try is to remove the Secondary IDE Channel and re-boot. If it finds the drive it should re-install it.

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