My MS Office is suddenly not genuine

  Clapton is God 16:00 01 Dec 2007
Locked

I've just tried to download the backup tool for Outlook 2002 from click here

Having done the usual MS validation checks I was then told that my copy of Office wasn't genuine and/or needed validating.

However:

My Office is genuine (it came with the Dell PC about 5 years ago).

It is validated.

It has previously passed MS validation checks on more occasions than I care to remember.

What's suddenly changed and how do I get this download??

  Clapton is God 16:04 01 Dec 2007

Oops!

"It is validated"

Should say

"It is ACTIVATED".

  Technotiger 16:33 01 Dec 2007

I suggest you phone Microsoft if you are in UK click here

  Clapton is God 18:12 01 Dec 2007

????

er, yes.

In fact, having tried the download again, I'm being told that Office needs activating - which it was donkey's years ago!

I think Technotiger has the answer, so I'll ring MS on Monday and give them a bloody good ear-bashing (because I'm a grumpy old man).

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