my compaq laptop pc with windows 7 ultimate has shutdown problem

  DRPAT001 21:51 02 Aug 2014

after the installation of internet security my compaq presario cq 42 latop has shutdown problem when i am trying to shutdown it freez , and also show force shutdown option for a second and disappears , may be some program running unknowingly ,, how can i solve this problem without uninstall internet security

  DRPAT001 12:23 05 Aug 2014

trustport internet security 2012 was used now using trustport internet security 2014 version

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