My CD-RW stopped working a while ago now, i recently looked into "my computer" and noticed that the DRIVE D: was missing, which is my CD-RW, so thinking that it was broke, i bought a new CD-RW and installed it, but the computer did not register a new device! so i went into "ADD HARDWARE" but the computer said there was none.
So i thought as my DRIVE E:(cd-rom) worked ok, i would swap the IDE,etc cables around, but still the computer hasn't registered a new device for the new CD-RW. And the DRIVE E:(cd-rom) still works, so it can't be faulty connections or leads! I have looked in device manager, and there is only the CD-ROM. I am not that computer literate so if anyone could help me, step by step guidance would be most appriciated. thankyou. I am running on windows XP
No, turn it off. You need to gain access to the rear of the drives. I'm assuming they are both on the same IDE cable. You will see a set of pins near the cable socket, with a small black 'jumper' which connects two pins together. This jumper must be in the correct position on each drive.
If it was working previously, either a cable or lead has become loose or dislodged, either at the rear of the drive or at the motherboard - you may have inadvertently caught a lead or cable whilst doing some work in the case.
Otherwise the rewriter's laser unit may have gone kaputt, especially as lifespan is not exceptional for such drives.
Another point - if both drives are shown in Device Manager in Safe Mode then loose or dislodged cables are the most likely cause.