my antivirus updater makes me lose connection

  janeyxx1976 10:56 18 Mar 2006

i have a dell dimension 3000 intel pentium 4 processor with windows xp sevice pk 2 and i use antivir PE classic (free one) and havent had any problems but got a update on thursday which needed me to allow it to gain acess to the internet again through zone alarm, which i allowed and since then once the updater for antivir has finished it breaks the connection to aol. i have uninstalled antivir, zone alarm and aol thinking that would solve it but it hasnt also i did a system restore but still no luck i have run all my spyware,ad aware, antivir and tune up utilities and everything has been clear so does any1 have any ideas that would help thanks!

  ACOLYTE 11:09 18 Mar 2006

Was it set to hang up after it downloaded the update?,some AV software can be set to do that.

  janeyxx1976 10:02 19 Mar 2006

hi thank you very much it was that and i have now sorted it out thanks heaps

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