Multimedia probs

  coolteentom 20:34 01 Jun 2003

About 5 months ago, I got a virus and had to clear out the hard drive and go back from Windows 98 SE to Windows 98. Now, a lot of my multimedia programs freeze when I try and use them - including CD-PLAYER, CD-BURNING SOFTWARE, WINDOWS MEDIA PLAYER etc.

Also, I have noticed in Device Manager that I have 2 entries of 'Wave Device for Voice Modem'. When I try and remove one, it just comes back - is that part of the problem??

Do you know what's wrong here?


  ton 20:46 01 Jun 2003

If you have 2 entries the same in Device Manager, remove them both, then reboot and hopefully there will be only one.

  coolteentom 21:06 01 Jun 2003

I've just had a go now, and it worked, but then I rebooted for the second time and it went back to the original state with two entries..

Thanks anyway.

  ton 21:11 01 Jun 2003

I reckon you need to remove the sound card drivers and the entries in device manager, then reboot and windows will ask for drivers to install.

  coolteentom 10:58 02 Jun 2003

Thanks, I'll try that

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