Multimedia audio controller driver missing

  woowoowoo 17:43 16 Sep 2009

Hi - I have no sound and when I look in device manager I get the yellow exclamation make against Multimedia audio controller. I need a driver to get it up and running again, but haven't a clue which driver I need.
I have this motherboard info

Property Value
Model RS/RX480SB400
Serial Number

North Bridge ATI Xpress 200 (RS480) Revision 00
South Bridge ATI SB400 Revision 00

CPU AMD Athlon(tm) 64 Processor 3500+
Cpu Socket Socket 939

System Slots 4 ISA, 4 PCI, 1 AGP

Memory Summary
Maximum Capacity 2048 MBytes
Maximum Memory Module Size 4096 MBytes
Memory Slots 4
Error Correction None

Can anybody help please?
I have a video I need to listen to for work and I am desperate.
Thanks in advance

  Fruit Bat /\0/\ 18:06 16 Sep 2009

click here run SIW and se what info it comes back with for the sound chip

  woowoowoo 18:14 16 Sep 2009

Is this the info needed?

Property Value
Device ID PCI\VEN_1002DEV_4370SUBSYS_5215174BREV_00\361AAA010A5
Status 0x01802400 Has Problem
Problem 0x00000001 (1)
Capabilities 0x00000000
Hardware IDs PCI\VEN_1002DEV_4370SUBSYS_5215174BREV_00
Compatible IDs PCI\VEN_1002DEV_4370REV_00
Class GUID {4D36E96C-E325-11CE-BFC1-08002BE10318}
Location PCI bus 0, device 20, function 5
Bus number 0x00000000
Enumerator name PCI
Description Multimedia Audio Controller
Physical Object Name \Device\NTPNP_PCI0012
Bustype GUID {44203042-2046-4245-2043-382031302042}
Legacy bus type 0x00000005
Device Address 0x00140005

  Fruit Bat /\0/\ 18:21 16 Sep 2009

What exactly is the make and model of the machine?

Is it a Gateway laptop?

  woowoowoo 18:27 16 Sep 2009

its a cube machine, a few years old now, not sure what model - I'll see if I can find the original invoice

  woowoowoo 18:33 16 Sep 2009

No luck with the paperwork, can I find the info I need on the PC itself?

  Fruit Bat /\0/\ 19:01 16 Sep 2009

expand "Devices"
Expand "Sound Audio and game controllers "

Tell us what is in there.

  woowoowoo 10:00 17 Sep 2009

OK - I have
legacy video capture devices
Video Codecs
Audio Codecs
Multimedia Audio Controller(which I have expanded above)
Legacy Audio Drivers
Media Control Devices

  Fruit Bat /\0/\ 13:42 17 Sep 2009

Struggling to figure out what type of sound card you have, looking for something like C-Media, AC97, or Creative.

  woowoowoo 09:08 18 Sep 2009

I think it may be creative - kinda rings a bell - how do I find out though?

  Fruit Bat /\0/\ 12:18 18 Sep 2009

I'm surprised its not showing in SIW

click here

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