sammijam 13:05 08 Apr 2006

I am a aol subscriber with windows XP and all of sudden we cant access MSN messenger or MSN hotmail, we have tried deleting the program files and reloading but downloading always fails. Also we are experiencing difficulties in accessing secure pages, ie. when buying product off ebay etc. Is this a problem with AOL or is there some sort of firewall in place that we have inadvertently set. any ideas will be appreciated.

  GuZ><0r 13:27 08 Apr 2006

Are you getting any error messages from MSN?

  sammijam 14:08 08 Apr 2006

just get web page cant be found and nothing happens when i refresh page. when im downloading msn i just get a red cross appearing

  GuZ><0r 14:33 08 Apr 2006

Have you tried a system restore?

  sammijam 20:07 09 Apr 2006

yes i have but this didnt rectify the problem. we had it before on my laptop and we had to restore to factory settings but i want to avoid that this time. i have also cleared my temp internet files, defragged and cleared my internet cache this also hasnt worked.

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