msa.exe on my system need to remove

  Emperor Penguin 14:29 22 Sep 2009

I have a virus or trojan called msa.exe on my system. Avg free has not detected it and spybot will not run for some reason (says i don't have permission to access it). anyone know how to fix this?

  birdface 14:50 22 Sep 2009

Download ,update and run the free version of this.

click here

In safe mode if you can.

  birdface 14:52 22 Sep 2009

Your chances may be a bit slim at being able to download any security programs.
If you cannot download malwarebytes try.Dr web cure-it.If it will not let you update it run it in safe mode as it is.

  mfletch 15:06 22 Sep 2009

Download this MBAM {but already renamed}

click here

Install MBAM {rabbits foot.exe and update it,

Then do a quick scan,

If it will not run after the install then do this,

Go to the MBAM program folder here
C:\Program Files\Malwarebytes' Anti-Malware {double click the folder}

rename mbam.exe to rabbits foot.exe
double click on rabbits foot.exe to start MBAM.
scan.. remove detected items...once clear you can rename the executable file back to mbam.exe

  mfletch 15:07 22 Sep 2009

Unzip the download first

  Emperor Penguin 17:57 22 Sep 2009

I downloadad both versions and tried to run the programs but they stopped running a few seconds after they began. I tried to rename the exe to rabbits foot/exe but I was denied access. :((

  birdface 18:07 22 Sep 2009

Did you try running in safe mode.

  Emperor Penguin 18:13 22 Sep 2009

i don't know how to do that

  birdface 18:16 22 Sep 2009

Just keep tapping F8 as the computer starts.

  mfletch 18:17 22 Sep 2009


Reboot into SAFE MODE

1/Click Start and then click Turn Off Computer.
2/In the Turn Off Windows dialog box, click Restart, and then click OK.
3/As your computer restarts but before Windows launches, press F8 repeatedly.
4/Use the arrow keys to highlight Safe Mode, and then press ENTER.
5/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note: If Windows launches before you can choose a safe mode, restart your computer and try again
PS/ Sometimes it maybe the F5 key

  Emperor Penguin 18:58 22 Sep 2009

I booted up in safe mode but the same thing happened. can't access the file, can't start the program, spybot won't run either

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017