MS Word says insufficient memory or disk space

  Paul2008 15:05 23 Nov 2008
Locked

Hi!
MS Word 2002 XP says "there is insufficient memory of disk space". C: has 57GB and memory is 3GB.
I have rebooted and the same dialogue box appears in the first document.
Only have Forefox and Word running.
Any ideas how I can resolve this?
Thanks
Paul2008

  MAT ALAN 15:09 23 Nov 2008

insufficient memory or disk space is an error that will occur if Normal.dot is corrupted or damaged.

When Word starts misbehaving the prudent thing to do is to simply replace Normal.dot.

(Normal.dot is the default template for Word.)

Delete Normal.dot

Close Word

Use the Find/Search Files or Folders feature of Windows Start, Find or Start, Search

All Files and Folders

Type in Normal.dot

Search Drive C:

Select Search or Find

You should see either Normal.dot or Normal in the search results depending on how you configured the Folders.

Delete it and if you see ~ormal.dot or ~normal.dot delete those also to your Recycle Bin.

When you start Word again it will create a new normal.dot that is the default Document1.doc.

  Paul2008 19:49 28 Nov 2008

Hi Mat Alan
Very rude of me for not getting back to you and saying "thank you" as your suggestion seems to have resolved my problem.
Actually I missed the posting :-(
Paul2008

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