MS Word 2002 has problem loading first document

  Paul2008 17:53 30 Dec 2008
Locked

Hi
Have just reformatted and installed XP.
MS Office, Word 2002 loads in about 1 sec then when I want to open a dopcument in Explorer, the document then takes 13 secs to load.
There is also a full white screen to start while waiting and this is like it was before I found that I then had to register my copy of Office, which is something I have never ahd to do with previous reformats and installions.
Have browsed the Internet but have only found "normal things" like add more RAM (3GB) and upgrade the processor - new PC.
ANY suggestions would be really welcome.
Have a good New Year
Paul2008

  brundle 18:22 30 Dec 2008

Does your antivirus software scan Office documents? Is it fully patched (Office XP i mean)? Do you have any network mapped drives attached? How big is or are the files that open "slowly"? Is it just the first file, or all files?

  Paul2008 19:34 30 Dec 2008

I have AVG 8 installed and after inhibiting the Resident shield I have now 1 sec load and 3 sec for the first document.
Mucho gracias
Paul2008

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