MS Word 2000 Hangs

  Snakey 22:25 18 Mar 2003

PC running Win98 & MS Word 2000 (from MS Works Suite)

Suddenly Word hands when the Program or a Word file is opened.

System is Virus free and all other programs are okay. Have run Scandisk and SFC.EXE


  mol01 22:29 18 Mar 2003

Possibly the file word uses to open a blank document and load some of your setting might be corrupt. Try replacing it although you may loose some of your customisations

  VoG™ 22:30 18 Mar 2003

Quit Word.

Do a search for NORMAL.DOT (you will need to include hidden files and folders in the search.

Right click on each file found, rename to ABNORMAL.DOT

Restart Word.

  Snakey 22:33 18 Mar 2003

Thank you very much !!!

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