ms windows has stopped

  andy63walsh 03:56 17 Mar 2009
Locked

Hi,
For some reason ms windows will not work, just a blank white screen appears, any ideas ?
Thanks

  andy63walsh 03:57 17 Mar 2009

ms Word, i mean.!!

  Graphicool1 10:34 17 Mar 2009

Reinstall it.

  Sea Urchin 11:33 17 Mar 2009

In Add/Remove Programs highlight Word and then click on Change and select Repair Option

  emily3543 13:07 17 Mar 2009

1)Try to open in safe mode
2)run chkdsk
3)run chkdsk /f command
now try to restart

  andy63walsh 07:59 19 Mar 2009

I can't start laptop in safe mode, if I hit F8 it keeps rebooting and will never start in safe ?Any ideas

  Andsome 08:30 19 Mar 2009

As mentioned above, uninstall it and then reinstall it. I hope you have the disc.

  andy63walsh 09:20 19 Mar 2009

I hope i have the disc, would it be on xp pro disc, its been so long i can't remember ?

  Sea Urchin 22:56 20 Mar 2009

No, it would be on the Office disk. Did you try the repair option in Add/Remove programs?

  andy63walsh 06:43 20 Apr 2009

cant get laptop to start up, only get admin screen and enter password now, cant log in dont know admin password ?

  Taff™ 07:07 20 Apr 2009

And there`s another thread on the non booting laptop click here

Let`s try and resolve that one first so we don`t have a dual posting situation. We can revisit this problem then.

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