MS Updates won't install

  Jackcoms 14:58 10 Apr 2007

Dell Inspiron 510m running XP SP2 and Office 2003.

Automatic updates has downloaded KB920813, 929064, 924085, 929057, 929058, 925251, 931764 and 929060 to my laptop (they are all Office 2003 updates).

However, when I try to install them they won't install. I only get the message 'the following updates failed to instal'.

I've tried several times with the same result.

I've also tried installing them manually (by downloading the executable files to the laptop from the MS website) but installation still fails.

I've run sfc /scannow to repair Windows but that hasn't helped.

Can anybody suggest a solution, please?

  moorie- 15:10 10 Apr 2007

just an idea are all the relevant services running

click here

  uesquebeathus 15:15 10 Apr 2007

antivirus and also firewall settings can stop updates from being installed. I always reduce the settings before attempting to run microsoft update then put the protection back up to normal.

  Jackcoms 18:23 10 Apr 2007

Thanks for your feedback.

No joy I'm afraid - they still won't install.

Any other ideas?

  moorie- 18:48 10 Apr 2007

one possiblesolution ive read is to run this
click here
see also
click here
and also
click here

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