Peeps, need help urgently. Does anyone know how to go into the boot up to try and disable the fingerprint reader. Windows cannot load until this happens. The only registered people who used it in the past have left the company. This has come about for god knows what reason when the computer was sluggish on Friday and I rebooted. Windows wanted to update 18 changes. I let it happen. Big Mistake. When the computer rebooted I was faced with this bit of software asking for me to put designated fingerprint onto the reader. ???? Until I can get into windows and uninstall the software I cannot get any work done and everything is on there and not backed up. I have been working at this place for only 3 months. Please help
I turn off the computer every night. When I switch it back on in the morning it boots straight to windows. After these 18 updates that were downloaded on Friday, the Software appeared. Hence the problem. I did not have a clue what I was looking at. I have rebooted with a different keyboard and the same thing comes up and it says it cannot detect the fingerprint reader.