Have installed Serif DVDPlus but am unable to start it. When trying to open the program a Microsoft error report is displayed which says ‘DVDPlus MFC Application has encountered a problem and needs to close’. I have uninstalled & reinstalled the program but still get the same response (When uninstalling a message stated 'Cannot delete gearsec. Access is denied.') Can anyone suggest how I can investigate the cause of this problem? I have tried to contact Serif but of course they are closed for the Bank Holiday until Tuesday & I wanted to use the program over the weekend
Serif Support has replied to my email & requested list of details on all of my MFC files. From their forum it appears this problem has been in existence for over 12 months, so I don't expect a rapid solution.
I will tick resolved box & if/when Serif comes up with a solution I will update this thread
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