MP3 "DEVICE NOT DETECTED" WITH VISTA

  EL-D 21:51 09 Aug 2007
Locked

Any ideas? Creative Zen V plus IS connected to my PC and all software is in place but when trying to download music from my PC (downloaded from CD) it wont recognise the connection. I can view from My Computer and see the MP3 player with only promo files as I've been unable to download anything else so it is being recognised somewhere - please help - lost patience completely with it now! Sync Manager also coming up "no device". Any advice greatly appreciated!!!

  Al94 22:26 09 Aug 2007

I think you may find you need to update the firmware on your Zen, it can only be done on an XP machine.

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