Any ideas? Creative Zen V plus IS connected to my PC and all software is in place but when trying to download music from my PC (downloaded from CD) it wont recognise the connection. I can view from My Computer and see the MP3 player with only promo files as I've been unable to download anything else so it is being recognised somewhere - please help - lost patience completely with it now! Sync Manager also coming up "no device". Any advice greatly appreciated!!!