moving broadband

  eccy92 19:39 01 Apr 2009

I am currently with Tiscali reading and seeing recent reports they seem to be in a lot of trouble
so it may be time to leave. We currently have virgin media cable and phone so they would be a option to move to.
The question I would like to ask is would I need a mac code to do this and how easy is it to cancel tiscali and move to another provider. I have never changed isp before and was woundering how much hassle it is going to be Thanks for looking David

  MAT ALAN 19:54 01 Apr 2009

Cancelling and Disconnecting your services
it should be straight forward as long as you have been with them for more than a year and yes you will need a MAC code...

* Pay-As-You-Go, AnyTime, DayTime, DayTime Plus and OffPeak Internet accounts

If you decide to cancel any of the internet access accounts above, please call our Customer Service Team on 0871 222 3311. Or you can e-mail us at click here service.html

* Cancelling broadband

All our broadband services have a 12-month minimum contract. For more information about cancelling your service, please call the broadband Customer Service Team on 0871 2222 3311.

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