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I have HP Pavillion 7925 computer running Windows XP Home with SP2.
I have had a problem with the mouse cursor behaving erratically for a while now. I thought I had it sorted when I bought a new USB mouse. It is a PC world own brand device. It worked fine for a few days but now, when I start the machine, the cursor appears, stationary, in the middle of the screen. I have to restart the thing to make it move. Today I had to restart it twice. Also, when I click the back button on my browser (Mozilla Firefox) it sometimes goes back two pages instead of one.
I have tried adjusting the settings in mouse properties but this hasn't worked.
I have heard about people having problems with SP2 but this was happening before I downloaded it so I don't think it can be that.
I'm considering reinstalling the operating system but am a bit reluctant to do this if I can find another solution as it means downloading all the updates again. I don't know if it would help, anyway as I have no idea what is wrong
Can anybody provide a solution to this perplexing problem.
Sadly, I haven't. I don't suppose it would be a major problem though. I could get one I suppose. There's all the other software I've got loaded, that would need reinstalling. It will take a little time but worth it if it solves the problem. Do you think it would?
This should not require you to reinstall the o/s
First, have you uninstalled the original mouse and all the software relating to it
Have you installed the drivers that came with the mouse for XP
Have you tried a differnt usb socket
Have you turned down the hardware acceleration on the graphics card a notch to see if that helps
Have you tried the troubleshoot wizard in mouse in control panel
Have you tried updating the mouse driver?
Have you tried a different usb port?
Are your usb ports and new mouse both usb2?
Are there any conflicts showing in device manager for the usb ports?
Have you tried the mouse troubleshooter in device manager?
I don't think that reinstalling the operating system will do any good.
Thanks for the advice. I've tried all of those things apart from the hardware acceleration on the grphics card thing. Can you tell me how to do that please?
Have you tried removing the mouse from Device Manager and restart your computer. to shut down after removing mouse you use the Alt key and letters that are underlined. Like Alt+F for File, then you can see the close menu, when you get to start press the windows key and arrow up key then press enter, to close down comp
Thanks but, yes, I have tried that and, incidentally, I had to restsrt three times earlier to make the damn thing work. I,m on th e verge of giving up. I've had it for tonight, anyway. So, thanks again for all the advice.
Hardware acceleration can be turned down by going into display settings (advanced) in the control panel. It may sometimes be listed under "troubleshoot" Turn down two clicks and see if that cures the problem
In order to rule out a fault on the new mouse have you re-tried the old one?
This may be a virus, update and do a full scan of your system.
Thanks for the advice once again, I've tried the virus thing. I use AVG and update it regularly. I've just tried turning the hardware acceleration down. I hope this will also help with another problem I've encountered with this mouse, its just too sensitive. When I click on the back button on the browser, for example, it often goes back two pages rather than one
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