any help for this problem, mouse completely freezing, cannot use ctrl,alt delete, have to use restart button on modem, just suddenly started this problem, managed to get into mouse in settings & cannot see anything to help me there,have checked for virus & all ok.& have unplugged & cleaned connector,
running wins98,& intellimouse,
if any help is posted I might be a while replying as I said I have to keep shuting down & restarting because of this,so thanks anyway
try again using ctrl+alt+del, but this time press them once and wait for upto 30 seconds, you should get the task manager box up, just close the task manager and you should then be able to check the event viewer as suggested by graham.
if you need to shutdown, try pressing alt+F4, that should bring up your shutdown menu (but if your pc has frozen, it probably wont)
it could be any number of things causing a freeze, one of which is heat, check the processor fan is spinning.
if you are unsure about opening your case, then it might be best to take it to a computer shop, or someone you know.
If you think you might have a heat problem, download and install MBM5 click here, this will monitor your computer temperatures and voltages. The temperatures can also be viewed on the task bar, so you will be able to spot any temperature rise. The cleaning that is most useful but often missed is between the fins of the processor heatsink.
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