Hello people! I have a problem that has got me stumped! When using Word 2003, (mostly), on my old computer my monitor will go into standby mode after typing a few words. The computer still runs but the monitor refuses to wake up without a forced reboot. I have an Iiyama E431S, (great little monitor), and a Radeon 7500 series graphics card. I like to keep my computers clean with all the latest drivers, (where possible), installed. Needless to say my version of Windows XP is bang up to date etc etc.
Can anyone offer any pointers on what the problem may be?
It's important that you know if things worked ok previously, so that you can associate any changes to your system that may have brought this on. Try to work out last time all was ok, and what's changed since then. Also, are there any settings on the actual monitor itself, eg for power save? Lastly, you mention 'mostly word' - is it only word or office apps that produce the fault? Try opening notepad and typing away.
The trouble is I’m always tinkering with the computer so it’s going to be difficult to narrow it down. I guess the most likely event would be a driver update although I have tried rolling back both the monitor and display drivers without any luck.
It is Word only that causes the problem. I have no problem with Notepad or Wordpad. Plus I have just installed OpenOffice and the Writer program works fine.
Ok, that narrows it down a bit. There may be something corrupt in the normal.dot template for word. If you know how, find the normal.dot file (with word closed) and rename it to normal.old, then open word which I believe will generate a new normal.dot Post your results here.
Firstly, are you sure that word created a new template? check that your renamed normal.old is in the folder alongside a normal.dot Secondly, was it ok before you installed open office? Last - just to rule out a software issue - have you considered systme restore?