modem woes

  metalmicky 20:53 19 Aug 2003
Locked

please can someone help me when i connect to outlook express every thing is o k i get all my e mail and can read it and open attachments and so on the problem is when i write an e mail and click send the modem clicks off if i restart it it then sends the e mail as normal i do not have a problem when i am on the internet and when i am in outlook express it is only when i click to send the mail that the problem occurs i hav checked everything that i can think of and all the ticks seem to be in the right place i have tried the modem in another p c and all is ok i have not added anything to my pc so i am at a loss can anyone help me i am running 98se explorer 6 and virgin net thanks in anticipation

  xania 13:42 20 Aug 2003

You don't say whether the e-mail goes before the modem clicks off. If you check your e-mail options and go to the connections tab, make sure that the option 'hang up after sending and receiving' is not ticked.

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