Modem speeds

  Old Geeza 12:33 23 Oct 2007

Hi guys

My sister had a 2Mbit download speed with her ISP and has just had it increased to 8Mbits.She is still only getting 1.9ish speeds, could this be due to the modem that she has not being capable of the higher speed?

  crosstrainer 12:37 23 Oct 2007

That she is a) Too far away from the exchange or b) has an older copper wire phone line incapable of high speed broadband. I would contact her ISP and explain...pointless paying for bandwith you can't use:)

  Old Geeza 12:42 23 Oct 2007

She is actually at least a mile nearer tothe exchange than I am and supposedly her phone line can support the higher speed. It is not a question of paying for the higher bandwidth as it is actually cheaper than she was paying previously. I am going to take my old DSL modem and see if that is the problem as I am using a Linksys wireless router myself and I am getting almost 6Mbits down and 380Kbits up using that.

  Technotiger 12:42 23 Oct 2007

If it is with BT, takes about ten days to get up to speed. This is normal I believe, not a fault.

  skidzy 12:42 23 Oct 2007

as above or you could be on the right track.
Some usb modems such as the Speedtouch 330 may need the updated highspeed driver.

Can you post the modem make/model ?

  Old Geeza 12:45 23 Oct 2007

skidzy, my old modem is the Speedtouch 330, I will see if I can download updated driver and take it with me.

Thanks I will let you all know what happens.

  Technotiger 12:45 23 Oct 2007

Also what modem or router does she have?

  Technotiger 12:46 23 Oct 2007

I must think or type faster :-) Hi skidzy !!

  skidzy 12:49 23 Oct 2007

Hi Techno,hope your well :-)

Old Geeza click here
click here

  skidzy 12:53 23 Oct 2007
  Technotiger 13:11 23 Oct 2007

What modem or router does your sister have?

Fine thanks skidzy m8 .....

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