have a new SumVision 56k modem which has two connection sockets for phone and line. Because I use the same line for the telephone and the internet the book says I should plug one end of the line into the "phone" port of the modem, and the other end to the telephone. now have the problem that if i connect to the internet for the first time then fine. if i log off and go back on later then the only way to connect is if i take out the phone lead and put it back into the line socket on the modem. why does this happen. have also noticed that the download speed on the 'phone' socket is 28.8kbps and the download speed on the 'line' socket jumps to 46kbps. advise needed please.
splitter is in the wall junction box. the telephone line is in the top socket and works fine. the lead from the modem is in the second splitter socket. whichever way round the leads are, the problem with the sockets on the modem still exists. i still have to chop and change the lead between the sockets on the modem.
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