modem problem

  eysha 18:36 05 Jan 2010
Locked

Hi, i seem to have a modem problem in that my internet connection often gets cut off and i am only allowed local. The modem i have is a Belkin. Could i have it set wrong? if so how do i correct it?
Thanks E.

  eysha 19:06 05 Jan 2010

its a wireless router. i have tried disconnecting etc but that doesn't work.

  Technotiger 19:07 05 Jan 2010

Is it a Modem or a Router?

If it is a Router you could try a re-set by, disconnecting the Power to the Router - count to 15 slowly, and then re-connect the power.

  Technotiger 19:10 05 Jan 2010

Also, if it is a Router - in Internet Explorer go to Tools>Internet Options>Connections and make sure that *Never dial a connection* has the check mark by it.

  Technotiger 19:12 05 Jan 2010

But was it the Power you disconnected or the lead to the computer?

  eysha 19:12 05 Jan 2010

have done both without sucess. i think the problem is on the site. would it be wise to reinstall frm the disk?
E.

  eysha 19:26 05 Jan 2010

yes please move it as you suggest and do whatever has to be done so i don't mess up and thanks. E.

  Technotiger 19:30 05 Jan 2010

Before doing anything else, I would advise you to Green-tick this thread as Resolved, even though it isn't, and then repeat your problem and questions in the Networking Forum shown in the list on the left of this page.

Closing this thread with the Green-tick, will prevent any confusion when you put it into the Networking Forum. You should also put a link (Click here) to this thread, within your new Networking forum thread!

If you are not sure how to include a link, I will do it for you when in the Networking forum.

I hope that makes sense.

  Technotiger 20:56 05 Jan 2010

I can't move it, only You can create a new thread in the Networking forum, just the same as you did in this Helproom forum - once you have done that I will create the link to this thread so that anybody trying to help will have the full picture.

  Technotiger 21:00 05 Jan 2010

Scroll down to the end of the thread and put a tick in the Box, then click on the word Resolved.

This thread is now locked and can not be replied to.

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