A friends pc appears to have a problem with the modem trying to dial out all the time. Unfortunately I have not been able to check out the pc myself. On my advice he has run AVG and all antispy programs in safe mode and with system restore turned off. Diagnostics indicate the modem to be working corectly. He is on narrowband dialup and when he has the pc switched on, not even trying to conect to the net, his phoneline is always busy. His antispy progs are: AdAwareSE, Spybot and CCleaner. Any help would be appreciated. His OS is Win XP-Pro.