Modem in notebook (xp home) doesn't dial

  MichelleC 09:54 12 Mar 2003

Tried to connect friend's Sharp laptop but it keeps saying there's no dial tone. I've unchecked 'wait for dial tone before dialling'. The pc recognises modem in all areas, plus device manager, and says all's well. The only thing is it tells me the driver isn't 'digitally signed'. Could this be the prob?

  xtreme_computing 10:30 12 Mar 2003

is the area code set to correctly, and modem/country region settings set to the uk,also diagnose the modem,you can do this via the modem settings

Make sure the phone wire is firmly plugged into the wall and the modem and ensure that phone line is connected into the line input of the modem.
Ensure that nothing else is using the phone line

see if it helps

click here

click here

  MichelleC 12:47 12 Mar 2003

Thanks for that, xtreme_computing. As xp isn't my usual os you've given me a couple of things to try when I see her.

  MichelleC 08:21 20 Mar 2003

It took a while to sort out. Modem had been installed twice (but not showed up a 2x). Uninstalled and reinstalled, and now working.

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